It's OK to ask someone if they're OK. Noticing that a colleague seems a bit off and checking in on them is a positive, supportive action. Mental health conversations don’t need to be daunting—often, simply reaching out can be incredibly helpful.
Key Points to Remember:
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You don’t need to have all the answers. The goal isn’t to "fix" the person’s issues, but to offer support by listening, empathising, and guiding them towards help if needed.
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Starting the conversation: If you notice someone isn’t quite themselves, ask how they’re doing in a gentle, non-judgemental way. Saying something like, “I’ve noticed you don’t seem yourself lately. Is everything OK?” shows concern and care.
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Listening is key. Listening attentively and showing empathy can go a long way. Avoid rushing to solutions—instead, reflect back what they've said to show you understand. You could say something like, “It sounds like you’re feeling really overwhelmed right now.”
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Empower them to find solutions. You don’t have to provide answers or solve their problems. Encourage them to think about what might help. Asking, “What do you think could make things easier for you?” empowers them to consider practical steps they can take.
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Talking won’t make things worse. Opening up a conversation about mental health will not exacerbate the problem. In fact, it often provides relief. Knowing someone cares can make a big difference.
Top Tip: Listen and Empathise
The most valuable thing you can do is listen without judgement and let the person feel heard. Empathy and understanding can help them feel less alone, and you can then gently encourage them to consider seeking further support, whether from HR, a mental health professional, or other resources.
Remember, asking is the first step towards creating a supportive and open workplace where everyone can thrive.
